Project Status April 16th 2014 Advertising Phase
Automotive Service Manager
Well Established Import Dealership
Our client is a growing, award winning dealership selling and servicing import automobiles to Southern Albertans. The dealership has a reputation for punching above its weight with respect to revenue for its class. It is located in a medium sized city center and has a total of eleven bays designed for service and detailing. The Service Manager will direct a staff of fifteen consisting of service advisors, warranty administration, customer relations and a team of well qualified mechanics.
The Manager will report directly to the owner and have responsibility for both top and bottom line performance of the service function. This will be measured by regular departmental operating statements. Other key measures of performance will be meeting or exceeding targets set for manufacturer conducted customer satisfaction surveys along with attracting and retaining first rate service personnel.
The ideal candidate will have worked in service department of a dealership or after market service operation and will have a total of 10 years combined hands on and supervisory experience. Preference will be given to those who possess recognized mechanical certification. They will also have well honed leadership skills as well as the managerial moxie to grow the business taking advantage of regional economic expansion. Most importantly the individual will demonstrate a passion for delivery of superb customer service and quality work.
In return the position offers a compensation package which will include a competitive base salary, regular performance bonuses, health and other benefits. Where relevant, partial relocation expense assistance may be offered for an exceptionally well qualified candidate. Perhaps of greater importance, however, is the opportunity to leave your mark on the improved profitability and morale of this tight knit group while permitting your family to live in a medium sized city environment located in rural Southern Alberta offering earlier Springs and later Falls.
Qualified candidates should email their resumes and cover letter in confidence to David Kennedy at firstname.lastname@example.org. We will respond to all applications and have a detailed information package for well qualified individuals.